Are reservations required?
How do I make reservations?
Reservations can be made online through our Book Now tab. It is easy, just select the date and time you would like to reserve.
What is a BiYak?
A Pedal Kayak. We offer both Tandem & Single Rider options.
How do I ride a BiYak?
A BiYak can be pedaled, or paddled! The pedals are actually pumps that flap the drive system, like the wings of a penguin! While the BiYaks can’t go in reverse, sharp turns and circles are a breeze. Shallow waters must be avoided.
Can I walk up and ride?
Yes, we do accept walk ups, but cannot guarantee space.
Can I reserve for future times in person?
Yes, please find the attendant, and you can reserve for future dates in person. By reserving in person, you will not be charged an online convenience fee.
What is the convenience fee?
The convenience fee is 6%, and is charged by our reservation system. If you book in person, you will not pay this fee.
What if it’s raining?
We operate rain or shine, but do not operate under dangerous conditions. In the event it rains during your reserved time, we’ll make sure to get you set up for a new time. Since Florida rain often comes and goes, we’ll only re-book if it’s raining during your time slot.
Can I change/cancel my reservation?
Reservations may not be cancelled, but can be changed as many times as you like up to 24 hours prior to departure.
What if I don’t know when I want to reschedule?
If we have to cancel due to weather, you will receive a code that does not expire, and can be used for a reservation online.
Do you accept credit cards?
We accept credit cards online or in person.
Do you accept cash?
Yes, but have limited change on hand. Please come with exact change for your group.
How do I make a group reservation?
We love groups! Just email firstname.lastname@example.org, or come down in person so we can discuss the best way to accommodate your needs.
Can I buy multiple rentals at a discount?
Yes! You can buy 5 reservations at $5 off per reservation, and 10 reservations at $7 off per reservation. Bulk purchases come with a code that does not expire, and you can manually pick the time slots on the calendar as desired.
I’d love to do a fundraiser with you, how would that work?
We LOVE Tampa, and would love to help out your cause, just send us an email at email@example.com to discuss options!
What are the age/weight/height requirements of the bikes?
Safety is our first priority, and as such we can not allow persons weighing more than 250 lbs on our bikes. The bike can carry an additional passenger on its platform with a total weight of 400 lbs. Our BiYaks carry 1 person at up to 300lbs and our Tandem BiYaks carry up to 2 people at 550lbs. We further cannot allow children under the age of 6 to sit on the pontoons, or under the age of 8 to ride (height permitting). Children under the age of 15 must wear life vests, as does anyone who is unable to swim. Adults who appear intoxicated or impaired will not be allowed to ride and will forfeit the paid price on the vessel.
Why do I need to sign a waiver?
As previously stated, safety is our first priority. Waivers are required to ensure safe operation of the water bikes.
Is it safe?
Yes. We provide all necessary safety equipment, basic river information, and comprehensive safety information.
What if I’m bringing someone else’s kids with me, can I sign their waiver?
NO! If you are bringing someone else’s kids with you then please ask us for a waiver and have their parent or legal guardian sign it, and bring it with you.
Do I need experience?
Not at all. Our team members will give you basic river information, necessary water bike and BiYak instruction and comprehensive safety information.
Do you offer discounts?
Veterans, Military, Teachers, and Seniors (65+) receive $5 off every single day. Please bring ID to verify discount, without ID we will charge the remaining amount. For everyone else, friend us on Facebook, follow us on Instagram and Twitter for occasional specials!
Where do I park?
We are conveniently located at the Tampa Convention Center Docks in front of the Sail Pavilion. Parking is available at the Convention Center or at the Westin Underground parking on Harbour Island.
What time should I get there?
Please arrive 15 minutes before the time you booked your reservation. That gives you the time to check in, complete your waiver and attend the training session.
Can I bring my camera or electronics?
Yes! Our water bikes offer great photo opportunities, but use them at your own risk. We suggest using your camera’s wrist strap just in case!
What do I wear?
On the water bikes you will not get wet, unless you want to! We cannot guarantee that BiYak riders will not get wet, as riders are closer to the water. You can wear anything you’d like (but please wear bottoms, bottoms are great!)
What can I bring?
If you like, you can bring sunglasses, sunscreen, bug repellent, drinks, and snacks.
Can I bring my dog?
We are dog friendly and you are welcome to bring your dog on our water bikes. We have a limited supply of dog life vests, so we suggest you have your own. For safety reasons, all dogs must wear vests.
How stable is it?
Water Bikes are very stable, they will not tip with riders jumping up and down on side decks or in high waves. You can jump off and climb back aboard without tipping. You can even bring your dog along for a ride! They are designed to safely carry 400 pounds of rider, cargo, and passengers. BiYaks have the same stability as regular kayaks, and while they are very safe, they are not un-tippable like our water bikes!
Can I go fishing from it?
Absolutely! You must provide your own supplies, but riders can fish from either our water bikes or BiYaks! Please note that all fishers must present a valid fishing license.
Do the bikes have dry storage?
Yes, each bike has a built-in storage compartment that can stow extra clothes, cargo, and features two cup holders!
Is this a good workout?
Yes, water bikes and BiYaks provide a gentle, low impact aerobic total body workout; but it all depends on how fast you pedal!
How many calories can I burn?
According to Frank Katch, Professor of Exercise Science at the University of Massachusetts, & Victor Katchwater, Professor of Movement Science at the University of Michigan, “moderate water cycling (about 60% maximum) burned an average of 546 calories per hour. The caloric burn is 8% greater than outdoor bicycling at a speed of 10-12 miles per hour.”